The Elements
Our Specials
A Texas couple going Nation-Wide!
Style for your every ride.
Frequently asked questions
What is the return policy?
We accept returns within 50 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached. To start a return, email us at support@mitchellbarocio.com with your order number and we'll guide you through the process.
Do you offer exchanges?
We don't process direct exchanges. If you'd like a different size, colour, or style, simply return your original item and place a new order for the one you'd like.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
We offer a flat shipping rate of $5.99 USD on all orders, anywhere in the United States.
Where do you ship to?
We currently ship within the United States only.
How do I contact customer support?
You can reach us at support@mitchellbarocio.com. Our team is available Monday to Friday, 9:00 AM – 6:00 PM CST, and we'll get back to you as soon as we can.
How do I track my order?
Once your order has been dispatched, you'll receive a tracking email with all the details. You can also follow your shipment through the "Track My Order" page on our site.
Do your pieces run true to size?
Our pieces are designed to fit true to size. If you're between sizes or unsure, we'd recommend sizing up — particularly for our jackets, which are structured and benefit from a little extra room. If you need help finding your fit, reach out to us at support@mitchellbarocio.com, and we'll be happy to advise.
My order arrived damaged — what do I do?
We're sorry to hear that. Get in touch with us at support@mitchellbarocio.com as soon as possible with your order number and a photo of the damage. Our team will review it and work with you on a resolution, whether that's a replacement, a refund, or another arrangement. We take the quality of every piece seriously and we'll make sure it's sorted.